Patty Cake Day 90th Anniversary Subscription Service – Terms and Conditions
Shingle Inn Bakery
Patty Cake Day 90th Anniversary Subscription Service – Terms and Conditions
These Terms and Conditions govern the Shingle Inn Bakery Patty Cake Day 90th Anniversary Subscription Service (“Subscription”). By enrolling in the Subscription, you (“the Customer”) agree to be bound by these Terms and Conditions.
- Subscription Overview
1.1 The Shingle Inn Bakery Patty Cake Day 90th Anniversary Subscription Service provides Customers with a specialty bakery product each month.
1.2 The product offered through the Subscription will be:
- A product revived from the Shingle Inn recipe archives; or
- A product offered for the first time at Shingle Inn via the Subscription Service.
1.3 The specific product offered each month will be determined by Shingle Inn at its sole discretion.
- Collection of Subscription Product
2.1 Subscription products will be available for collection from the Customer’s nominated preferred Shingle Inn Café.
2.2 Products will be available for collection on the first Friday of each calendar month.
2.3 If the first Friday falls on a Public Holiday or the day following a Public Holiday, Shingle Inn will nominate an alternative collection date.
2.4 Shingle Inn will provide at least one (1) month’s notice of any change to the collection date.
2.5 Products must be collected from the Customer’s nominated preferred Shingle Inn Café within twenty-four (24) hours of the advised collection date and time. Uncollected products after this period may be forfeited, and no refund, replacement, or credit will be provided.
2.6 The Customer may nominate another person to collect the Subscription product on their behalf. The Customer remains responsible for ensuring the product is collected within the required timeframe.
- Pricing and Payment
3.1 The Subscription fee will be AUD $40 per month.
3.2 The Subscription fee will be direct debited monthly from the Customer’s nominated bank account.
3.3 By enrolling in the Subscription, the Customer authorises Shingle Inn Bakery to debit their nominated bank account AUD $40 on a monthly basis in accordance with these Terms and Conditions and the Australian Direct Debit Service (BECS) requirements.
3.4 It is the Customer’s responsibility to ensure sufficient cleared funds are available in their nominated account on the debit date. If a debit is dishonoured, Shingle Inn may attempt to re‑debit the account and may pass on any bank fees incurred.
- Direct Debit Service Agreement (BECS)
4.1 This agreement is provided in accordance with the Australian Direct Debit Service (BECS) rules.
4.2 By signing the Direct Debit Authorisation, the Customer authorises Shingle Inn Bakery (User ID to be advised) to arrange for funds to be debited from their nominated account.
4.3 Debits will occur on a monthly basis. The Customer will be notified in writing of any changes to the debit amount or timing in accordance with BECS requirements.
4.4 The Customer may request:
- A change to their nominated account;
- The suspension of direct debits; or
- Termination of the Direct Debit Arrangement,
by providing written notice in accordance with Section 6.
4.5 The Customer should contact their financial institution for queries relating to their account.
4.6 Shingle Inn will keep all Customer banking details confidential, except where disclosure is required by law or financial institutions to process direct debits.
- Additional Product Nominations
5.1 Customers may nominate one (1) or more regular products offered on Patty Cake Day to be included as part of their Patty Cake Day 90th Anniversary Subscription Service.
5.2 Where a Customer nominates an additional Patty Cake Day product, the Customer authorises Shingle Inn Bakery to direct debit the price of the nominated product each month, in addition to the Subscription fee.
5.3 The nominated Patty Cake Day product may be amended by the Customer at any time by providing a minimum of five (5) weeks’ written notice in accordance with Section 7.
- Price Adjustments
5.1 Shingle Inn Bakery reserves the right to increase the Subscription fee annually by up to ten percent (10%).
5.2 Customers will be provided with at least six (6) weeks’ written notice prior to any price increase taking effect.
5.3 Continued participation in the Subscription after the effective date of the price increase constitutes acceptance of the revised price.
- Termination of Subscription
6.1 The Subscription is ongoing until terminated by either party.
6.2 The Customer may terminate their Subscription by providing a minimum of five (5) weeks’ written notice.
6.3 Termination notice must be provided in writing via email to marketing@shingleinn.com with the subject line:
“Termination Notice”
6.4 Any debits scheduled within the five‑week notice period may still be processed.
6.5 Shingle Inn reserves the right to terminate the Subscription if the Customer breaches these Terms and Conditions.
- Refunds and Cancellations
7.1 Except as required by Australian Consumer Law, Subscription payments are non‑refundable.
7.2 No refunds or credits will be provided for missed collections, forfeited products, or change of mind.
- Liability
8.1 To the extent permitted by law, Shingle Inn Bakery excludes all liability for loss or damage arising from participation in the Subscription Service, except where liability cannot be excluded under Australian Consumer Law.
- Governing Law
9.1 These Terms and Conditions are governed by the laws of Australia and the state or territory in which the Subscription is purchased.
Direct Debit Authorisation
By completing and signing the PayPal section, you authorise Shingle Inn Bakery to debit your nominated bank account in accordance with these Terms and Conditions and the Australian Direct Debit Service.